Terms of service
Terms of Service
Last Updated: June 20th, 2025
Welcome to 31:10 Jewelry. The terms “we,” “us,” and “our” refer to 31:10. We operate this website and storefront to provide you with a curated jewelry shopping experience. These Terms of Service outline your rights and responsibilities when engaging with our website and services. By accessing or using our site, you agree to be bound by these Terms and our Privacy Policy.
SECTION 1 – ELIGIBILITY & ACCOUNT INFORMATION
You must be at least the age of majority in your state or province of residence to use our Services. You agree to provide accurate, current, and complete information when making a purchase or creating an account and are responsible for maintaining the confidentiality of your login credentials.
SECTION 2 – OUR PRODUCTS
We do our best to accurately describe our jewelry, but product colors and finishes may vary slightly due to lighting, screens, and photography. We reserve the right to modify product offerings or discontinue items without notice. Product availability is not guaranteed.
SECTION 3 – ORDERS & CANCELLATIONS
All orders are subject to acceptance. 31:10 reserves the right to cancel any order for any reason, including errors in pricing or availability. Once your order is confirmed and payment is processed, changes may not be possible. Please double-check your order before finalizing.
SECTION 4 – PRICING & BILLING
Prices are listed in USD and do not include taxes or shipping unless noted. We may update pricing at any time without prior notice. By submitting payment, you confirm that you’re authorized to use the selected payment method and agree to cover all charges, including applicable taxes and shipping.
SECTION 5 – SHIPPING & DELIVERY
Shipping times are estimates and begin once your order is processed. We are not liable for delays caused by carriers or events outside our control. Risk of loss passes to you once your order is transferred to the shipping carrier.
For more details, please review our Shipping Policy.
SECTION 6 – RETURNS & EXCHANGES
We currently offer exchanges or store credit on eligible items. Earrings, sale items, and used or damaged products are final sale.
To initiate a return, please refer to our Returns & Exchange Policy.
SECTION 7 – INTELLECTUAL PROPERTY
All content on this site—including product images, branding, and copy—is the property of 31:10 Jewelry or its licensors. You may not reproduce, republish, or distribute any part of the site without prior written permission.
SECTION 8 – THIRD-PARTY TOOLS & LINKS
Our store may provide access to third-party services (e.g., payment processors, shipping apps). These are provided “as-is,” and we are not liable for your use of third-party sites or tools. Use them at your discretion and review their terms and privacy policies independently.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
31:10 is powered by Shopify. However, all purchases are made directly with 31:10. Shopify is not responsible for your transactions or any issues with our products or services.
SECTION 10 – FEEDBACK & REVIEWS
By submitting feedback, reviews, or suggestions, you grant us the right to use, display, and promote your content in connection with 31:10. We reserve the right to remove content that violates our brand values or these Terms.
SECTION 11 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, 31:10 will not be liable for any damages related to your use of our website or products, including lost profits, data loss, or indirect damages.
SECTION 12 – INDEMNIFICATION
You agree to indemnify and hold harmless 31:10 and its affiliates from any claims or liabilities arising from your violation of these Terms or your misuse of our Services.
SECTION 13 – GOVERNING LAW
These Terms are governed by the laws of the state in which 31:10 is based (Florida). Any disputes will be handled in the courts of Osceola County, FL.
SECTION 14 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the site after changes are posted means you accept the revised Terms. We recommend reviewing them periodically.
SECTION 15 – CONTACT US
If you have questions about these Terms, contact us at:
31:10 Jewelry
📧 shop3110jewelry@gmail.com